Douglas W. Maynard is Professor of Sociology at the University of Wisconsin, USA. His has done ethnomethodological and conversation analytic research in both everyday and institutional settings. With Indiana University Center for Survey Research he has done research in many aspects of interaction in standardised interviews. His research on recruiting respondents, comprehension and laughter in standardised interviews has both theoretical and applied methodological implications. He is going to talk about variation in interview practices between different survey research institutions in USA. He will also talk about non-response and refusal conversion.

& Maynard, D., J.P. Houtkoop-Steenstra,, N.C. Schaeffer & J. van der Zouwen eds. (fc.): Standardization and tacit knowledge: Interaction and Practice in the Survey Interview. New York, John Wiley.

& Maynard, D. W. & N. C. Schaeffer: "Toward a Sociology of Social Scientific Knowledge: Survey Research and Ethnomethodology’s Asymmetric Alternates". Social Studies of Science 30:323-370, 2000.

& Maynard, D. W. & N. C. Schaeffer, 1997: "Keeping the Gate: Declinations of the Request to Participate in a Telephone Survey Interview". In: Sociological Methods & Research, 1997, Vol. 26, No. 1, 34-

& Schaeffer, N. C. & D. M. Maynard, 1995: "From Paradigm to Prototype and back again: Interactive aspects of ’cognitive processing’ in standardised survey interviews". In Schwarz, N. & S. Sudman: Answering Questions. Methodology for Determining Cognitive Processes in Syrvey Research. San Fransicso: Jossey-Bass Publishers